Privacy policy

PRIVACY POLICY

We appreciate the trust you have in us and we respect your privacy. Please carefully review the following information, which describes how we collect your information, why we collect it, how we use it, and when this information may be shared with third parties.

This Privacy Policy governs information provided to PSYCOS Dermocosmétiques Inc. (“Omy Laboratories”) and communications from Omy Laboratories, including information you provide to us through (i) use of the Omy Laboratories website; (ii) the reviews and ratings section of Omy Laboratoires products found on Facebook; and (iii) retailers of Omy Laboratoires products will not collect, use or disclose your personal information except in accordance with this Privacy Policy. Your use of the Omy Laboratoires Website or our Omy Laboratoires product reviews and reviews section on Facebook constitutes your acceptance of this Privacy Policy and your consent to the practices described herein. If our Privacy Policy changes, we will notify our customers and visitors of those changes by posting an updated Privacy Policy on our website.

Following the posting of such changes, your continued use of the Omy Laboratories Website will constitute your acceptance of such changes and you will be bound by them. If you stop using the Omy Laboratoires Website but take no action with respect to your personal information, our use of that personal information will be subject to the Privacy Policy as in effect prior to the changes. You are responsible for regularly reviewing the Privacy Policy and any changes to it.

NON-PERSONAL INFORMATION

When you visit the Omy Laboratoires Website or our Omy Laboratoires product reviews and reviews section on Facebook, we collect, with the help of our authorized agents, certain anonymous information about your visit. For example, as you browse our website, we may monitor statistics such as the number of people visiting our site, peak times of visits, the pages that are visited on our site, where our visitors come from ( e.g. aol.com, hotmail.com, etc.), browser engines that are used by our visitors (e.g. Chrome, Microsoft Internet Explorer, Safari, etc.), certain geographic information, browsing patterns, etc.

We may obtain this non-personal information by placing "cookies" on your hard drive so that we can know whether or not you are a new visitor and so that we can personalize your experience. A cookie file is data stored on your hard drive that allows us to track and target your shopping experience and your order when you browse our site. For example, cookies are used to save information in your shopping bag so that you can navigate from one page of our site to another without losing this information. If you refuse our cookies, you can still browse our site but you may be limited in certain options available on our site. Cookies do not contain personally identifiable information.

Omy Laboratoires uses non-personal information for internal and marketing purposes as well as to help administer the site and improve the shopping experience on the Omy Laboratoires Website. This information may be used in aggregate form for internal purposes to analyze browsing trends and patterns.

PERSONAL INFORMATIONS

Personal information is any information about you as an individual, such as your name, address, telephone number, credit card number, date of birth or email address.

We collect your personal information when you communicate with us via (i) email; (ii) the Omy Laboratoires Website; (iii) our reviews and ratings section of Omy Laboratoires products on Facebook; or (iv) when you place an order or complete a registration form, when you post a comment in our comments and product reviews section on Facebook or when you participate in a contest, survey or other promotion. When placing your order through the Omy Laboratoires Website, we ask you to provide us with your name, your email address, your delivery and billing address, your telephone number and your credit card number and its date of expiration in order to be able to process and track your order. We may also maintain a record of your purchases. You are free to decide whether or not to provide us with your personal information. However, if you choose not to provide them to us, you may not be able to use some of our services.

We collect this personal information in order to serve you better and to provide you with an experience tailored to your needs when you browse the Omy Laboratoires Website. Your personal information could be used to: respond to your requests, such as the transmission of promotional emails, respond to and deliver your orders, inform you about new products, services or offers, respond to your comments and questions, contact you if necessary when we process your order and generate and compile data for marketing purposes.

We may also combine the personal information you provide to us with any other information about you (such as demographic data and information about your past purchases) from our records or from any other source. We may share this information about you with third parties as well as use this information for future marketing initiatives or to help us improve the presentation of the Omy Laboratories Website, our reviews and product reviews section on Facebook and your overall experience. of purchase. On occasion, we may also share a portion of our mailing list (which includes the names and addresses of our customers) with other companies or organizations wishing to promote products or services to you. We do not, however, sell or rent your personal information to these companies or organizations or any third party for marketing purposes.

Omy Laboratoires may also share your personal information with third parties who perform services for us, such as our affiliates, advertising agencies, partners, potential business partners and any other unaffiliated entities. These companies and individuals are engaged to perform services on our behalf, such as fulfilling your orders, processing payment for your orders, performing data and marketing analysis, delivering your orders, and providing customer service. Although these third parties may have access to your personal information in order to perform their services, they may not disclose or use it for any other purpose. In addition, our service providers are contractually committed to keeping the personal information collected confidential.

For reasons of fraud and compliance with the law, we may have to disclose certain information, including your personal information.

The Omy Laboratories website. may contain links to websites operated by third parties. These websites may collect personal information about you. This Privacy Policy does not apply to these third-party websites and Omy Laboratoires assumes no responsibility with regard to the use and/or access to these third-party websites from its website. As such, you release Omy Laboratoires from any responsibility for the actions, practices or omissions of these third parties. Please review the privacy policy of each of these sites when visiting.

In the event that a company buys the assets or a stake in Omy Laboratoires, your personal information may be transferred to this company.



INFORMATION CONTAINED IN VISITORS' COMMENTS
Any information you submit in the comments and reviews section of Omy Laboratoires products on Facebook or on our website, including personal information about you, will not be treated as confidential and may be disclosed publicly.


INVISIBLE PIXELS AND TRACKING TECHNOLOGY
When you visit the Omy Laboratoires Website or read one of our emails, we may use invisible pixels (“pixel tags”) to determine what type of emails your browser supports. We may use this information to collect, using web beacons, tracking links or similar technology in combination with personal information about you.

We work with the Magento platform to display on the Internet, on our behalf, targeted advertisements to our potential customers. The platform in question collects non-personal information about your visits to our website and your interaction with our products and services. Anonymous information is collected using web beacons, which are industry-standard technology used by the majority of major Internet sites. No personal information is collected during this process.



PROTECT CHILDREN'S PRIVACY
At Omy Laboratoires, we are committed to ensuring the safety of children when using the Internet. The Omy Laboratoires Website is intended for adults. Omy Laboratoires does not intentionally collect any personal information from children under the age of 13. Children under the age of 13 should not use the Omy Laboratoires Website and should not provide personal information to Omy Laboratoires.

PROTECT YOUR SECURITY
The Omy Laboratoires Website complies with industry standards in terms of security in order to protect your personal information, whether or not it is online. Personal information is stored on servers in a controlled environment that enjoys reasonable protection against unauthorized use or disclosure. We use the technologies and techniques available for this purpose, including firewalls and/or encryption, in order to secure data transfers.

Orders placed on the Omy Laboratories Website are encrypted using the SSL Protocol, an industry standard that is used by sellers to ensure the security of online businesses. This technology uses mutual authentication, data encryption and data integrity functions to ensure transaction security.

We take special measures to ensure the security of your personal information and since your password is protected, only you can have access to the information contained in your account. We recommend that you keep your password confidential and always exit your account and close your browser when you are finished shopping. If you have any questions regarding the security of our website, please email us at info@omycosmetics.com.



OPTION TO WITHDRAW
You can request to opt out of Omy Laboratories' option to disclose your personal information to third parties for marketing purposes. If you wish to withdraw from this option, you will no longer receive direct solicitations by post, telephone or email for products or services from Omy Laboratoires. However, Omy Laboratoires may still use your personal information (and may share it with its service providers) to provide you with services related to your online purchases.

Please send your email for the withdrawal mentioned above to the address mentioned below, indicating how you prefer that we respond to your request (by email or by mail). For all inquiries, please include your name, email address, mailing address, city, province and postal code:

By email :

info@omycosmetics.com

By mail :

Omy Laboratories
9100 Rue John-Simons Suite 200
Quebec, QC, Canada
G2B 0S9

We are not responsible for withdrawal requests that are unidentified, incorrectly submitted, or incomplete. Your withdrawal request will be processed within 30 days of receipt of your request. When you retire, you no longer have to start the process over.



“Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.”



Privacy policy: https://rakutenaadvertising.com/legal-notices/services-privacy-policy/



Your rights: https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/

CHANGING, UPDATING OR DELETING PERSONAL INFORMATION
You can update, modify or delete certain personal information (such as your email address, your communication preferences, your postal address or your method of payment) on the Omy Laboratoires website or in the comments and product evaluations section of Omy Laboratories on Facebook. Simply click on the "Your Account" icon in the menu at the top of each page of our website, log in to your account and you will then be able to make any changes to your personal information.

If you would like more information about this Privacy Policy, please contact us by email at info@omycosmetics.com or by mail at the following address:

Omy Laboratories
9100 rue John-Simons, suite 200, Quebec, QC, Canada, G2G 1W3.

STORAGE OF YOUR PERSONAL INFORMATION

We will retain your personal information only for as long as necessary for the purposes described in this Privacy Policy or for such other period as may be required by law.